Get Our Experts on Your Team
February 20, 2023
While it is true that Molson are the largest independent new and used equipment dealer in the UK, we also offer you much more than just equipment. The key to our success doesn’t lie in our crawler excavator or our heavy duty screener, it lies in our people.
Since Molson was first formed in 1996, we have sought out the brightest and the best for our team. Experienced industry operatives who don’t just understand the technical specifications of equipment like Kobelco crawler excavators, but also know how the crawler excavator is used in the field, in practical, real life sites and situations.
Customer focused
It’s only by having the right team here at Molson, that we can offer your team the support and service they deserve. Our experts can provide insight and innovation across your whole business, backed by in-depth knowledge of the industry as a whole and how individual businesses just like yours fit into that industry.
This customer focused approach is at the heart of everything Molson does. It’s in our DNA, from our founder and group CEO, Robin Powell, down through every level of our company and every member of our team.
New and used sales
Whether you need just one or two of the crawler excavators we talked about above, or you want to equip a whole site with everything from a crawler excavator to articulated dump trucks. Whether you want to buy the very newest, latest spec machines, or you want to keep your costs down by buying second-hand equipment. Whatever your situation, you’ll get the same dedicated service and the same expert advice from a team that genuinely cares about your business.
We know that the Molson range can be overwhelming at times, with hundreds of different machines from dozens of world-class brands to choose from, but we’re always here to help you make the right choice. Our team will walk you through all your options, making informed suggestions to make sure you get the best equipment for the job, for your team and for your budget.
What’s more, that team can provide you with unrivalled levels of data on any of your potential purchases, thanks to our dealerCMD system. This level of detail can be crucial in making the right choice to get the best performance and the best value for money.
Parts and service
Of course, the Molson customer service doesn’t stop once you’ve made your purchase. If anything, it’s just the beginning. Molson will continue to back your business with a network of almost a hundred service engineers across 16 locations in the UK, who have access to millions of pounds worth of parts.
Whether it’s construction deadline penalties or expensive dock delays, we know that time is money across our industry. That’s why our dedicated service team will work hard to get you back in business as quickly as possible, with a rapid response and a first time fix to our targets every time.
Investing in the future
We’re constantly investing in our team to ensure that Molson continues to provide unparalleled levels of customer service and support. For example, the Molson Academy provides a range of apprenticeships to help young people make a start in our industry. These provide excellent, on the job training and the chance to work with, and learn from, some of the best in the business.
Our Academy also provides ongoing training for all of our team. In an ever-evolving industry, we make sure our people stay fully informed, adaptable and proficient through a programme of continual learning. This means you’ll not only benefit from their extensive experience, but also the very latest tools and techniques to make your business more effective and efficient.
Get Molson on your team
At Molson, we don’t deal in equipment, we deal in relationships. If you’d like to make our experienced, knowledgeable and customer focused team part of your team, just get in touch today. Whatever your business, whatever the challenge, we’re here to help.
