Technical Support Assistant – National Coverage

Reports to: Technical Sales manager

Type of position: Full-time

Hours: 40 Hours Per Week

Location: UK wide coverage – “Based from” location negotiable

Main Responsibilities:

• Support the sales team with technical and applications advice on the Finlay range
• Conduct pre-demonstration site visits to qualify machine(s) and customer requirements
• Conduct demonstrations of the equipment on customer sites
• Carry out post sales installations and equipment familiarization with customers and staff 
• Provide product support to customers, post installation to reduce operator error related breakdowns and call outs.
• Care of company vehicle and reporting of defects
• Exceptional communication with customers and other staff
• Occasional requirement to work additional hours to support demonstrations and installations as required

Work Experience requirements:

• Experience of Microsoft software (Word, Excel, Power point etc.)
• Ability to thrive and succeed in a busy, ever-changing environment
• Excellent level of attention to detail and conscientiousness
• Must be able to travel outside of the UK to attend manufacturers training courses.

Education Requirements:

• Good general level of Education including English, Maths and IT.
• Proficient use of MS Office
• Excellent communication skills

Other details:

• Manufacturers Training will be provided
• Full in house system training will be provided
• Company vehicle
• Clean Driving license is essential

Email us your CV on: [email protected]

or call us on: 01179 820 123