Service Administrator-Part Time – Doune

Reports to: Service Office Manager

Type of position: Full-time

Hours: 20 Hours Per Week – With opportunity for overtime to cover holidays

Main Responsibilities:   

• Answering and dealing with service calls
• Liaise with customers regarding progress of repairs/servicing
• Opening jobs on ERP
• Arranging with parts dept to book parts out required for servicing and repairs
• Schedule jobs to engineers
• Gatekeeping of Engineers Labour on ERP System. Ensuring it’s up to date and accurate at all times.

Additional Responsibilities:

• Any other administrative tasks within capabilities
• Answering incoming telephone calls and forwarding appropriately

Skill and Experience

• Work experience within an office environment preferred but not essential
• Strong Administration background in Plant or similar industries preferred but not essential
• Ability to thrive and succeed in a busy, ever-changing environment
• Excellent level of attention to detail and conscientiousness
• Ability to multi task and prioritise own tasks as required
• Proficient in the use of Microsoft Office Suite
• Confident and clear telephone manner
• Full training will be provided

Education Requirements:

• Good general level of Education including English and Maths and IT
• Microsoft Office knowledge

Email us your CV on: [email protected]

or call us on: 01179 820 123