March 29, 2021
Parts Manager – Avonmouth
Reports to: Group Parts Manager
Type of position: Full-time
Hours: 40 Hours Per Week
Main Responsibilities:
- Manage and build rapport with the parts team based at the Avonmouth depot
- Ensure that the team remains focused and are achieving required objectives
- Strive for growth of parts sales at every opportunity, devise and implement strategies
- Be responsible for individual and team sales performance
- Work closely with the Warehouse department to ensure smooth flow of goods receipt and dispatch
- Speak regularly with customers, understand requirements and resolve any issues or escalations
- Prioritise workload efficiently
- Liaise regularly with the machine sales team to ensure customer requirements are met and Molson service delivery is second to none
- Make outbound sales calls to develop and maintain relationships with key customers
- Receive inbound sales calls on a daily basis, produce sales orders and quotations according to customer requirements
- Identify parts requirements through various methods of parts manuals
- Ensure that sales are produced on customer accounts or process card payments for cash customers
- Be responsible for individual and team invoicing of sales
- Oversee and liaise with the Purchasing department to ensure smooth flow of required parts
- Liaise closely with Manufacturers and Suppliers, discuss opportunities and resolve issues
- Liaise closely with transport companies to ensure paperwork and import requirements are met in a timely manner
- Develop, implement and manage processes to maximise efficiency in multiple areas
- Consider any improvements that can be made and implement where required
- Recruit and hold interviews for required staff
- Produce regular staff appraisals, documenting and taking actions where required
- Work closely with the accounts payable team to ensure that supplier invoice discrepancies are assessed and approved or queried where required
- Work closely with the accounts receivable team to ensure customer account issues and queries are resolved instantly
- Use the ERP system on a daily basis, maximise potential and identify improvements that can be made whilst documenting accordingly
- Undertake various project work as required by Molson Senior Management
- Liaise with multiple Molson departments, assisting with enquiries
- Must be Health and Safety focused and all concerns must be escalated immediately to the Health and Safety team
Skill and Experience
- Excellent level of English, Maths and IT required
- Must be proficient in the use of Microsoft programmes
- Must be very competent in the use of computers and email
Education Requirements:
- Must have a strong background in a similar Parts Management position
Email us your CV on: [email protected]
or call us on: 01179 820 123