Assistant Field Service Controller – Various locations

Reports to: Field Service Controller

Type of position: Full-time

Hours: 41 Hours Per Week plus Overtime – To include 1 Saturday Morning per month

Main Responsibilities:

• Assisting the administration department, booking jobs onto the in-house system.
• Raising and preparing quotations for customer repairs
• Organising and planning engineers’ schedules for routine maintenance and breakdowns on machinery
• Working with the parts team to ensure parts are available for engineers to attend site
• Keeping customers always updated and informed

Additional Responsibilities:

• Care of company vehicle and reporting of defects.
• Good communication with customers and other staff.
• Adhering to Health and Safety protocol at all times.

Work experience requirements:

• Strong administration background in Plant or similar industries. Transport and/or hire desk experience preferred
• Ability to thrive in a busy, ever changing environment
• Good level of attention to detail and conscientiousness
• Ability to multi task
• Mathematically competent with good IT skills
• Confident and clear telephone manner

Education Requirements:

• Good general level of Education including English, Maths and IT.

Email us your CV on: [email protected]

or call us on: 01179 820 123